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In my class, you surf alone and get feedback together
Every year, I try to refine the intentions of the 6 month UX certificate I teach. This experience has been incredibly educational for me in understanding how people extract information from what is presented to them. My intentions as an instructor can be interpreted in a plethora of ways that are outside my control. To…
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23 things I learned in 2023 about how we communicate
Talking is exciting, infuriating, and wonderfully human. As an extrovert and a teacher, I think a lot about communication and how we can make it more enjoyable, intentional, and effective. Here’s a list of 23 observations I made during the tens of thousands of conversations I had in 2023. They have been curated down from…
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Intellectual Nutrition Labels for Generative AI Products
If a generative AI had a nutrition label that said “100 brain calories per ChatGPT response”, would that change how you use it? Nutrition could serve as a metaphor to understand why taking a tempered approach with generative AI might be important for our intellectual health. For starters, not all calories are created equal. 100…
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SOCLES
Challenge Engage learners deeply with typically dry topics by allowing them to use their imagination and make mistakes safely. Outcome An innovative approach to structured digital conversations for use by academics to see multitudes of perspectives and extract the necessary information. The Process Playing with words & Learning At CIID, I explored the potency of…
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Real Stories with Real People
Real Stories with Real People is a series of interviews with the most realistic personas of today. Tune in to meet the people around you and learn from their infinite wisdom. Watch the latest episode below.
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WorthIt Labs
Challenge Deliver easy to understand investment property evaluation reports to help buyers make a decision about which property is worth it. Outcome A web-app that can generate ROI evaluations, with minimal input, to assist buyers in negotiations with agents and sellers. The Process Treacherous amounts of user input The original app was a calculator to…
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SweetIQ
Challenge Provide a dashboard to SweetIQ’s growing number of clients for them to manage their own data and alleviate manual reporting on SweetIQ’s internal customer support staff. Outcome A reimagined product with customizable reporting for clients, intuitive data management, and flexible components that would enable SweetIQ to scale rapidly. The Process Retiring A one-trick pony…
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District 3 Education Stack
Challenge Design online and offline learning experiences for a growing, nonprofit startup incubator to reach more entrepreneurs and reduce operational load for the instructional team. Outcome A simple kit of off-the-shelf tools that were carefully selected for District 3’s context, reducing manual processes by 60% and extending D3’s reach by 300%. The Process 10,000 files…
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Keep Coronavirus insanity away by avoiding the news
In light of this absolute media insanity around the Coronavirus, monitoring your internet usage will be just as important as washing your hands and not licking metro poles. I’ve yet to convince some people around me that the news lies for views and money. It’s astonishing to me how many people have blind faith in…
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The need for reflective computing
Computers need to make reflection as immediate and seamless as going on a thoughtful tangent — the way you would scribble on top of a page or write in the margins. Modern computers are highly biased towards productivity. Everything is about doing more in less time. For matters of simple calculations and menial tasks, this…
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Giving flyers the right to choose
No, not paper flyers — this is not a write up on the rights of cheap handouts given out by a club promoter with too much hair gel. I’m talking humans on planes; the people that Boeing doesn’t care about. The tragedies that happened on Lion Air Flight 610 and Ethiopian Airlines Flight 302 were part of…
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She works on a park bench
A woman sits on a park bench, writing in her notebook. Another types on her phone. Our perception is that the former is noble, and the latter a drone. Is this because we romanticize the old? Is there something unsettling about the multitude of activities possible on an obscure device – one may either be…