Tag: UX
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How Netflix's rating system is hurting our documentaries
After watching Seaspiracy, Netflix’s hotly debated documentary about the unsustainable practices of industrial fisheries, my mixed feelings about the limitations of the platform’s thumbs-based rating system were vividly revived. I found Seaspiracy to be sensationalist, highly biased, and in some cases factually problematic. (Since I’m not here to explain these problems, I invite you to…
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Adding a social layer across the web
Our current model for the social internet is destination-based. We have to stop what we’re doing, head to a social media app or site, then start sharing and interacting with others. Think of these social media sites as malls and every other website as independent shops and houses in a sprawling suburb. The suburb is…
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Keyword foraging: the key to better search tools
Before you look up something online, you might first need to figure out what keywords will help you find it. This has become a common enough occurence that the usability experts at the Nielsen Norman Group (NN/g) recently released a term for it: Keyword foraging. In their article, they focus primarily on how online creators…
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We need more friction in our algorithms
Inan insightful talk by Steve Selzer, the designer and creative director paints a picture of how our “frictionless” world has long been dictated by Silicon Valley startups. In particular, the dominant formula for apps is to make them as brainlessly easy to use as possible. Need a taxi? Hail it with a button. Craving a…